Just for the record, I ordered something from her a year ago, towards the end of this thread's activity, unaware of the issue. Although it was late, and she was indeed notoriously bad at replying to communications, to the point where I mentioned going to my credit card company and cancelling the payment, the coat did arrive no more than a month late and was really exactly as I wanted and of good quality.
So a mixed bag, but on the whole I was pleased as well as relieved.
Make of that what you will.